eGrocer.com.sg is devoted to 100%
customer satisfaction. If any item you receive has any
defect, faulty workmanship, or defect due to shipping,
eGrocer.com.sg will refund it.
If you need to
return any item that meets these conditions, you must
notify our Customer Call Center within 7 days of receipt
of your order. Please leave a SMS message at our
Customer SMS Center at 97835517 . Your inquiry will
be promptly returned within 48 hours. We will issue a
100% refund, credited to your next eGrocer.com.sg order
or purchasing credit card or E-NETS or Cheque.
All items must be returned in their original
packaging, with all original accessories.
eGrocer.com.sg return policy does not cover
damage caused after an item has arrived at its
destination, including spoilage, melting or other
damage. All items must be returned in its original,
unopened condition. eGrocer.com.sg will refund shipping
charges only if the return is a result of our own error.
Customer Call Center: +65-97835517 Or Email